CoVID-19 Q & A

Are patients required to wear a mask to appointments?

As part of our efforts to provide excellent care and keep patients and staff safe during this pandemic, 2nd Chance Clinic is requiring all patients to bring a mask to every appointment. 2nd Chance Clinic will not be providing masks for patients. Information provided by the CDC can help you to determine what types of face coverings are effective. Visit https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html for more information.

What is 2nd Chance’s Emergency CoVID19 Policy regarding patients who are pregnant?
  1. Pregnant patients who screen positive:
    1. will be given 14 days’ worth of medication,
    2. asked to self-quarantine for 14 days, and
    3. asked to see their primary care provider.
  2. Pregnant patients who screen negative will be treated as a routine visit.
  3. Pregnant patients who screen negative and refuse to be seen will not receive medication.
What if a patient does not wish to be seen due to concern for their safety in the clinic, but requests medication?
  1. Patients who screen positive:
    1. will be given 14 days’ worth of medication,
    2. asked to self-quarantine for 14 days, and
    3. asked to see their primary care provider.
  2. Patients who screen negative and refuse to be seen will not be able to receive medication.
What is 2nd Chance’s Emergency CoVID19 Policy regarding patients who are elderly or have compromised immune status?
  1. Patients who screen positive:
    1. will be given 14 days’ worth of medication,
    2. asked to self-quarantine for 14 days, and
    3. asked to see their primary care provider.
  2. Patients who screen negative will be treated on a case by case basis per Dr. Bishop and Dr. Howard.
What is 2nd Chance’s Emergency CoVID19 Policy for seeing our current patients?
  1. Only 2nd Chance PATIENTS will be allowed into the clinic (family and friends must wait in the car).
  2. All patients will be screened at the entrance.
  3. Process for patients who screen positive:
    1. will be given 14 days’ worth of medication,
    2. asked to self-quarantine for 14 days, and
    3. asked to see their primary care provider.
  4. Process for patients who screen negative:
    1. Check in
    2. Submit urine drug test
    3. Provide a cell phone number to our staff
    4. Exit clinic and waits in car
    5. Conduct individual counseling via Telehealth using patient’s cell phone
      1. If patient does not have a valid cell phone, patient may use one of our rooms with a computer to meet with the counselor
      2. If patient has difficulty with his/her email, our staff can assist with developing a new email and getting a new counseling visit created
    6. Exit clinic and waits in car until medical visit
    7. Conduct medical visit with doctor via Telehealth using patient’s cell phone or Face-to-Face
Can air purifiers be placed in group rooms?
  1. No, this will not reduce infectious risk.
Is there WIFI for patients?
  1. Not currently. Our IT team is working on this issue.
Is 2nd Chance Clinic planning to close?
  1. We are not planning on closing unless we receive a specific directive.
  2. If we do close, we will have staff members who will be on-site to assist with
    1. calling in medications for our patients, and
    2. rescheduling appointments

Q & A

Do I have to bring my ID to my appointments?
Yes, please bring your valid ID to all your appointments.
Does 2nd Chance take walk-in appointments?
Yes, walk-ins are welcome from 8am-10am, Monday through Friday.
What do I need to bring for my first appointment?
For your first appointment you need to bring a valid photo ID (i.e. driver’s license or passport) and your insurance card.
What insurances does 2nd Chance take?
We accept Passport, Anthem, Humana, and Aetna, and Wellcare at this time
Can I go to 2nd Chance if I have private insurance or no insurance?
Yes, if you have private insurance or no insurance you can still come to 2nd Chance.
How much would I have to pay if I had private insurance or no insurance?
You would have to pay $370 for the first month, then $320 for months after.
If I’m pregnant, can I still go to 2nd Chance?
Yes, if you are pregnant you can still come to 2nd Chance. We recommend that you make your appointment with an addictionologist, but please call for further details.
If I’m a new patient, how long is the first visit?
A typical visit for a new patient is around three to six hours. During this initial appointment, you cannot leave, so please come prepared! We do provide water and coffee on site.
Can 2nd Chance prescribe Subutex?
Yes, but only if you have a doctor’s note stating that you are allergic to Suboxone or if you are pregnant.
Can I take benzodiazepines and Suboxone at the same time?
Unless you have a psychiatrist’s note, you cannot take benzodiazepines at the same time as Suboxone. Please consult a physician or provider for more information on your personal situation.
What other services that is offered at 2nd Chance?
Here at 2nd Chance we offer group and individual counseling, peer support, and Targeted Case Management.
Is counseling mandatory?
Unless you have private insurance or are a self-pay patient, counseling is mandatory. However, if you have private insurance or are self-pay, counseling is optional.
What time should I show up to my appointment?
You need to show up one (1) hour before your counseling appointment.
Does 2nd Chance Clinic offer DUI assesments and courses?
Yes, 2nd Chance Clinic is licensed and Certified by the Division of Behavioral Health to offer Driving Under the Influence(DUI) assessments and education programs for persons convicted of DUI.